1 |  | Communication works! : Communication application in the workplace / Kathleen M. Galvin, Jane Jerrell . - Illinois : National textbook company , 2001. - 396 tr ; 26 cm Thông tin xếp giá: 300/A.000166 |
2 |  | The basic of speech : Learning to be a competent communicator / Kathleen M. Galvin, Pamela J. Cooper . - 3rd ed. - Lincolnwood : National textbook , 1999. - XVII,606 tr ; 24 cm Thông tin xếp giá: 300/A.000086 |