1 |  | ABC's of relationship selling through service / Charles M. Futrell . - 9th ed. - Boston : McGraw Hill , 2007. - XX,539 tr ; 26 cm + 1CD Thông tin xếp giá: 1D/600/A.000884 |
2 |  | ABC's of relationship selling through service / Charles M. Futrell . - 8th ed. - Boston : McGraw Hill , 2005. - XXII, 548 tr ; 25 cm Thông tin xếp giá: 2D/600/A.000200 |